Fighting With Your Bank? Learn How to File a Complaint
It is never fun to fight with your bank. In fact, this is downright annoying and can be quite scary being that you trust the institution with your money. If things are getting out of control it may be time to file a complaint. Before you do this you should attempt to resolve the problem directly with the bank. But if this does not work you should look into filing a complaint with the proper federal agency.
The Federal Reserve System is responsible for checking into complaints filed by consumers. Each of the 12 Federal Reserve Banks in the United States is responsible for investigating complaints based on geographic location. Once investigated bank complaints are referred to the proper federal agency the consumer is provided with the contact information in order to proceed.
Upon completion of an investigation you will be provided with a letter detailing the findings. If a regulation has been violated by your bank you should expect the Federal Reserve to inform you of the action that is being taken in order to correct this problem.
To get started you can write to the Federal Reserve at:
Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
If you have a question or do not know where to get started you can contact the Federal Reserve direct by phone at 888-851-1920. When writing to the Federal Reserve it is important to include your information as well as that of the bank. This includes the name and address of the bank, as well as a detailed description of your complaint.
If you are fighting with your bank and cannot resolve the issue it may be time to get the Federal Reserve involved. At the very least you will have the chance to speak your mind and hopefully save somebody else from having to deal with the same issue. Remember, if you run into problems with your bank, you may end up with ChexSystems problems or end up on the ChexSystems list. Don’t take banking problems lightly.
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